As you may have already noticed, the new LEGO Technic Motorized Excavator (8043) has been unlisted from Shop.LEGO.com in every country where it is present.
It happens in the sequence of some user complains to the LEGO Customer Service, about issues with the performance of this model. Namely performance issues with boom lifting of the digging arm.
Because I've been in contact with the LEGO Technic product team about this topic, I got a communication to share with the LEGO Technic fans community.
"The LEGO group and the LEGO Technic product team is aware that a number of consumers are experiencing problems with their 8043 motorized excavator.
It's really important to us that our products are of the highest quality and we are currently doing everything we can to solve this issue. As soon as we heard about this, we immediately got in contact with some of these consumers to learn from their models.
These models are right now being tested and investigated in any possible way.
We are working very hard to come up with a solution, which we will communicate as soon as possible.
The LEGO Technic product team"
Because TLG has an excellent track record dealing with their customers issues, we just can rest confident and expect that a solution will be provided upon the required time.
In the meantime lets enjoy the promotional video produced for the Excavator, and some amazing renders for each new set in the 2H, that the Technic team has published in the Technic.LEGO.com website.
8043 - Motorized Excavator (Promotional Video)
8043 - Motorized Excavator
8051 - Motorbike
8052 - Container Truck
8053 - Mobile Crane