| distributed through the LEGO Ambassadors, addressing those experiencing problems with a faulty LEGO Motorized Excavator (8043).|
"The LEGO group and the LEGO Technic product team are aware that a number of consumers have been experiencing problems with the recently launched 8043 motorized excavator, which was not identified during the intensive testing of the product before launch. Consequently, we have been testing this model over again and learned that a specific element is causing the error. The LEGO Technic team has corrected the error and is now in the stage of producing a replacement part which will be distributed to those consumers, who experienced the fault with the model they have purchased.
There is no safety concern regarding the faulty element!
It's really important to us that our products are of the highest quality and we sincerely apologize to consumers who have had an experience with this product that does not live up to their or our expectations.
We are currently doing everything we can to solve this issue as quickly as possible. As soon as new replacement parts are available, our Consumer Service will distribute a Service Bag with instructions and new elements to those consumers who experienced the problems."
Now lets wait for the service pack to become available soon, so that we can enjoy endless hours of fun, with this beauty.